Network Support Officer (24/7)

Job Description

– Ensure Network uptime and manage Telco escalations


– Maintain SLA on the availability of Network Infrastructure​


– Handles and manages Campus and Branch Network Equipment​


– Manages UBP Wi-Fi and fixed lines and ensures stability and usage are compliant to security standards​


– Manages Telephony routers and equipment and ensures stability and uptime


– Coordination with partner vendors relating to Network and Communication availability​


– Liaise with vendors and other IT personnel for problem resolution​


– Role requires 24/7 monitoring of Network ad Telephony Links


– At least 2 year experience in networking software and security, VLAN, VOIP, QoS, and Wi-Fi technology.​


– Has knowledge and background on Windows Active Directory (AD) systems., LDAP Network configuration


– Network Equipment: Cisco, Huawei, and other network equipment


– Design Thinker


– Possess keen organizational and people handling skills.


– Problem solving ability.


– Ability to foster teamwork.


– Good analytical and problem solving skills


– Express oneself clearly in conversations, interactions and business writing.


– Self-organizing.


– The ability to plan and deliver oral and written communications that make an impact and persuade their intended audiences.


– The ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support.

Join our Team

Send your resume to with the subject line: “Network Support Officer Application”.